1. Orders
All orders are subject to product availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in the description or price, or suspected fraud.
2. Payment
Payments must be completed at the time of purchase. We accept PayPal and major U.S. credit cards (Visa, MasterCard, American Express, Discover). All transactions are secure and encrypted.
3. Shipping & Delivery
Shipping times are estimates and not guaranteed. Delivery may be delayed due to unforeseen circumstances beyond our control. Please refer to our Shipping Information page for details.
4. Returns & Refunds
If you receive a damaged or defective product, please contact us within 7 days of delivery. Returns are accepted within 14 days of receipt for unused products in original packaging. Custom or personalized orders are non-refundable.
5. Warranty
Our products are handcrafted with care and quality materials. However, due to their handmade nature, slight variations may occur and are not considered defects.
6. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy.
8. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.
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